Hi I am trying to contact you but it won’t accept the CAPTCHA code so please reply to this email ASAP. I purchased the deep peel from your store in West Edmonton mall but have lost the instructions and they are not on the container. I remember him saying to use it twice a week but not how to use it. Could you please email me the directions for use.
Many thanks – Michelle Dempsey
Oro Gold Cosmetics Team
May 6, 2014 at 10:02 pm - Reply
Here’s the instructions for the 24K Deep Peeling:
Wash your face and apply a small amount of the product, avoiding the eye area. Rub the peel in a circular motion. Do not leave the product on for more than 30 seconds. Rinse off with cool water.
Your contact form does not work. There is no registered head office address for for your compnay in the UK. Is this company a limited company? Is this a genuining company? The companies called Oro Gold Cosmetics Ltd was dissolved in Nov 2013 and Oro Gold Retail Ltd was dissolved in Marc 2013, do they have any connection with you?
Oro Gold Cosmetics Team
July 30, 2014 at 7:10 pm - Reply
The OROGOLD Cosmetics corporate office in the USA and does not have a branch or company in the UK although the brand does have local distribution. For any questions regarding local UK distribution please contact info@oro-gold.co.uk
Sheila Schreiber
August 23, 2014 at 6:51 pm - Reply
I’d like to the answer to the above. Has the 24KDMAE Deep Wrinkle Tightening Solution syringe been discontinued or replaced?
Oro Gold Cosmetics Team
August 25, 2014 at 4:59 pm - Reply
Hi Sheila. Thank you for your question. No changes have been made to this product, it is currently being sold at our OROGOLD locations as well as our online store.
VAN HILLE KAREN
September 22, 2014 at 4:06 am - Reply
waar in belgie kan ik jullie produkten kopen?
Oro Gold Cosmetics Team
September 26, 2014 at 7:41 pm - Reply
Ongelukkig is daar geen winkels in België op hierdie tyd. Dit kan egter produkte gekoop word aanlyn http://www.oro-gold.co.uk/
I am also having trouble with the captcha code. Perhaps you should look in to correcting that.
I would like as much information as you can provide as to when, where and how to use the Deep Wrinkle Tightening Solution.
Thank you!
Oro Gold Cosmetics Team
December 10, 2014 at 7:00 pm - Reply
The 24K DMAE Deep Wrinkle Tightening Solution is recommended for use once a month, or before special events.
Apply a small amount of the solution directly into fine lines and wrinkles. You may use a cotton swab to gently massage the product into the skin. Let it dry and try to remain expressionless for 5 to 10 minutes.
For additional questions, please visit howtouseorogold.com or call our customer service hotline (877) 554-1777
Oro Gold Cosmetics Team
February 4, 2015 at 10:07 pm - Reply
Hi Nancy,
Apologies for the inconvenience. To make a purchase, visit our website http://www.orogoldcosmetics.com. If you prefer to purchase in-store, find the location nearest you by visiting http://www.orogoldstorelocator.com. For additional assistance, please contact our customer service department (877) 554-1777.
Mohamed Hmimida
March 21, 2015 at 11:37 pm - Reply
I bought 24K Deep day Moisturizer cream , and I wanna know how exactly to use , because I bought it for the wide pores .
Thanks for help
Oro Gold Cosmetics Team
March 24, 2015 at 4:36 pm - Reply
Hi Mohamed,
Thanks for your question. Cleanse your face with warm water and pat it dry. Then apply the 24K Deep Day Moisturizer Cream. Take about a coin-sized amount of cream, lightly tap your finger tips together, then gently tap or pat the cream onto your face and neck. Finish by gently massaging any remaining product in upward circular motions.
Hi,
I visited number of your branches and they were closed. I could not find you in the kuwait cosmatic fair, i am trying calling all your numbers but no reply …
Are you still in kuwait
Oro Gold Cosmetics Team
May 4, 2015 at 5:34 pm - Reply
Yes, we have several locations in Kuwait.
Address: Salhia Complex, Kuwait City, Kuwait, Street 223 – Fahed el Salem
Contact No: 011 965 663 878 51
Address: Hilton Resort, Mangaf City, Kuwait, Street 101 – Sahel
Contact No: 011 965 663 878 51
Address: Tala Center Salmiya, Salem Al Mubarak St., Kuwait
I tried a sample of the 24K deep moisturizer when I was visiting Maui, HI recently and really liked it. I have sensitive skin, that is also combination skin (somewhat oily t-zone) and am wondering what collection or products would be best suited for that type of skin? I am 35 and live in a relatively dry climate in Alberta, Canada. I tend to breakout with heavy creams, serums, etc., so I find it hard to find the right product that moisturizes but doesn’t clog my pores.Looking forward ot hearing from you!
Oro Gold Cosmetics Team
May 11, 2015 at 10:13 pm - Reply
Kellie,
Everyone’s skin is a little different, so while we can’t guarantee how these products will work for you, these are a few of our general suggestions for those with combination skin types:
Dear sir, I used your products and I found them perfect. But now one of them has finished, so I want to buy another one. Please tell me if I can find a store with your products in Rome, Italy. And answer me if your products are free of parabens or no. Thank you and I wait your answers.
Evdokia Tzima, Greece
Oro Gold Cosmetics Team
June 8, 2015 at 4:48 pm - Reply
Hello, I have bougth a lot of productos from Orogold here in Mexico. The girl that sold them to me, said that I could go to a Orogold Spa at Polanco, Mexico City, but I cannot find the address in your website. Can you help me please?
Oro Gold Cosmetics Team
July 13, 2015 at 4:32 pm - Reply
Hi Stephanie,
Below is the information you requested:
Address: Presidente Masaryk 360, Local 21A, Polanco, Miguel Hidalgo, 11560 Ciudad de México, D.F.
Contact No: (51) 55552800463
Store Hours: 10.00AM – 09.00PM (Monday – Saturday).
11.00AM – 07.00PM (Sunday)
If we can assist with anything else, please let us know!
I am having problems with the above it wont accept the CAPTCHA code. I have two things – Can you let Emilio (I think that is how you spell it) know from Orogold in Lahaina Maui that my products arrived and could I have instructions on how to use some of these things that I bought.
Thank you for your recent purchase. You can find directions for all Orogold products here. Just scroll down until you see the item you purchased. If you have any additional questions, call our customer service line at (877)554-1777 for further assistance.
Your CAPTCHA code is not working. Please could you reply via email. Are your products suitable for vegetarians? I am not vegan and I am fine with using honey/milk but any other animal derived ingredients is what I am concerned about.
When I visited your store, the salesman told me to use every night at bedtime for a week and then once a week thereafter (at bedtime – wear it to bed). Your website says to use once per month. Exactly how and when is this to be used? (CAPTCHA did not work – I tried repeatedly)
Unfortunately we don’t have a store in Philippsburg, but you can take a look at all our other stores here.
If you have any other questions, you can always reach us at 1-877-554-1777 or email us at cservice@orogoldcosmetics.com
Thank you,
OROGOLD
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Got It!
Where is your closest store located to Homestead, Fl. which is south of Miami about 45 minutes from Miami airport..
Please reply.
Thank you.
Hi I am trying to contact you but it won’t accept the CAPTCHA code so please reply to this email ASAP. I purchased the deep peel from your store in West Edmonton mall but have lost the instructions and they are not on the container. I remember him saying to use it twice a week but not how to use it. Could you please email me the directions for use.
Many thanks – Michelle Dempsey
Here’s the instructions for the 24K Deep Peeling:
Wash your face and apply a small amount of the product, avoiding the eye area. Rub the peel in a circular motion. Do not leave the product on for more than 30 seconds. Rinse off with cool water.
If you have any more questions, just let us know.
It works but it may not be for every one
Orogold is calming down my skin and peaceful mind.
Your contact form does not work. There is no registered head office address for for your compnay in the UK. Is this company a limited company? Is this a genuining company? The companies called Oro Gold Cosmetics Ltd was dissolved in Nov 2013 and Oro Gold Retail Ltd was dissolved in Marc 2013, do they have any connection with you?
The OROGOLD Cosmetics corporate office in the USA and does not have a branch or company in the UK although the brand does have local distribution. For any questions regarding local UK distribution please contact info@oro-gold.co.uk
I’d like to the answer to the above. Has the 24KDMAE Deep Wrinkle Tightening Solution syringe been discontinued or replaced?
Hi Sheila. Thank you for your question. No changes have been made to this product, it is currently being sold at our OROGOLD locations as well as our online store.
waar in belgie kan ik jullie produkten kopen?
Ongelukkig is daar geen winkels in België op hierdie tyd. Dit kan egter produkte gekoop word aanlyn http://www.oro-gold.co.uk/
I am also having trouble with the captcha code. Perhaps you should look in to correcting that.
I would like as much information as you can provide as to when, where and how to use the Deep Wrinkle Tightening Solution.
Thank you!
The 24K DMAE Deep Wrinkle Tightening Solution is recommended for use once a month, or before special events.
Apply a small amount of the solution directly into fine lines and wrinkles. You may use a cotton swab to gently massage the product into the skin. Let it dry and try to remain expressionless for 5 to 10 minutes.
For additional questions, please visit howtouseorogold.com or call our customer service hotline (877) 554-1777
I have been using the product for a year or more and I love it…I would love to purchase some more
Cant read the code??? Tryed sumitting twice..
Bad customer!
Just want to purchase
Hi Nancy,
Apologies for the inconvenience. To make a purchase, visit our website http://www.orogoldcosmetics.com. If you prefer to purchase in-store, find the location nearest you by visiting http://www.orogoldstorelocator.com. For additional assistance, please contact our customer service department (877) 554-1777.
I bought 24K Deep day Moisturizer cream , and I wanna know how exactly to use , because I bought it for the wide pores .
Thanks for help
Hi Mohamed,
Thanks for your question. Cleanse your face with warm water and pat it dry. Then apply the 24K Deep Day Moisturizer Cream. Take about a coin-sized amount of cream, lightly tap your finger tips together, then gently tap or pat the cream onto your face and neck. Finish by gently massaging any remaining product in upward circular motions.
can’t seem to get the CAPTCHA CODE TO WORK. Please answer question asked about finding musk product/s.
I would like to purchase Boby Cream from Canada. Can you tell me where I could buy it please.
Hi,
I visited number of your branches and they were closed. I could not find you in the kuwait cosmatic fair, i am trying calling all your numbers but no reply …
Are you still in kuwait
Yes, we have several locations in Kuwait.
Address: Salhia Complex, Kuwait City, Kuwait, Street 223 – Fahed el Salem
Contact No: 011 965 663 878 51
Address: Hilton Resort, Mangaf City, Kuwait, Street 101 – Sahel
Contact No: 011 965 663 878 51
Address: Tala Center Salmiya, Salem Al Mubarak St., Kuwait
Contact No: 011 965 663 878 51
I tried a sample of the 24K deep moisturizer when I was visiting Maui, HI recently and really liked it. I have sensitive skin, that is also combination skin (somewhat oily t-zone) and am wondering what collection or products would be best suited for that type of skin? I am 35 and live in a relatively dry climate in Alberta, Canada. I tend to breakout with heavy creams, serums, etc., so I find it hard to find the right product that moisturizes but doesn’t clog my pores.Looking forward ot hearing from you!
Kellie,
Everyone’s skin is a little different, so while we can’t guarantee how these products will work for you, these are a few of our general suggestions for those with combination skin types:
24K Vitamin C Facial Cleanser
http://www.orogoldcosmetics.com/cosmetics/vitamin-c-series/24k-vitamin-c-facial-cleanser.html
24K Deep Peeling
http://www.orogoldcosmetics.com/cosmetics/daily-essentials/24k-deep-peeling.html
24K Deep Day Moisturizer Cream
http://www.orogoldcosmetics.com/cosmetics/daily-essentials/24k-deep-day-moisturizer-cream.html
24K Oil-Control Day Moisturizer
http://www.orogoldcosmetics.com/cosmetics/oil-control-series/24k-oil-control-day-moisturizer-cream.html
24K Collagen Renewal Cream
http://www.orogoldcosmetics.com/cosmetics/collagen-series/24k-collogen-renewal-cream.html
Dear sir, I used your products and I found them perfect. But now one of them has finished, so I want to buy another one. Please tell me if I can find a store with your products in Rome, Italy. And answer me if your products are free of parabens or no. Thank you and I wait your answers.
Evdokia Tzima, Greece
Here the address to our store in Rome:
Via del Condotti, 33 Roma 00187 Italia
OROGOLD products are paraben-free.
Hello, I have bougth a lot of productos from Orogold here in Mexico. The girl that sold them to me, said that I could go to a Orogold Spa at Polanco, Mexico City, but I cannot find the address in your website. Can you help me please?
Hi Stephanie,
Below is the information you requested:
Address: Presidente Masaryk 360, Local 21A, Polanco, Miguel Hidalgo, 11560 Ciudad de México, D.F.
Contact No: (51) 55552800463
Store Hours: 10.00AM – 09.00PM (Monday – Saturday).
11.00AM – 07.00PM (Sunday)
If we can assist with anything else, please let us know!
I want to buy 24K deep peeling, but can I know how the price at singpore ?
You can find the price for the 24K Deep Peeling here.
I am having problems with the above it wont accept the CAPTCHA code. I have two things – Can you let Emilio (I think that is how you spell it) know from Orogold in Lahaina Maui that my products arrived and could I have instructions on how to use some of these things that I bought.
Hi Rosemary,
Thank you for your recent purchase. You can find directions for all Orogold products here. Just scroll down until you see the item you purchased. If you have any additional questions, call our customer service line at (877)554-1777 for further assistance.
Thank you
OROGOLD
Greetings,
Are your products suitable for vegetarians?
Hope to hear from you soon.
Cheers
Your CAPTCHA code is not working. Please could you reply via email. Are your products suitable for vegetarians? I am not vegan and I am fine with using honey/milk but any other animal derived ingredients is what I am concerned about.
Hope to hear from you soon.
Hi Fatima,
Other than our products containing soluble collagen (derived from marine life) and caviar extracts, our products are suitable for vegetarians.
Thank you,
OROGOLD
When I visited your store, the salesman told me to use every night at bedtime for a week and then once a week thereafter (at bedtime – wear it to bed). Your website says to use once per month. Exactly how and when is this to be used? (CAPTCHA did not work – I tried repeatedly)
Due ti a hardship I would like to get this settled Please
Hi Michael,
Please contact our customer service number so we can help you directly: 877-554-1777
Thank you,
OROGOLD
I cannot use the captcha code and I have questions please contact me. Thank you
tried eye serum…unbelievable product! Sold, hook, line and sinker.
I tried to send an email but the captcha keeps telling me its wrong. I LOVE the DMAE collection!!5 stars!!!
Do you have any distributors in Montreal Quebec Canada?
I saw a store in Toronto but they ran out of stock, how can I pre order products?
Thank you
I have a. Appointment today, but I don, remember what time. Please call me
346_617_9786
Hello,
could you tell me the adress of the store in St. Maarten, Karibik, Philippsburg. Thank you
Hi Ulrike,
Unfortunately we don’t have a store in Philippsburg, but you can take a look at all our other stores here.
If you have any other questions, you can always reach us at 1-877-554-1777 or email us at cservice@orogoldcosmetics.com
Thank you,
OROGOLD